Our goal is to make changes and refunds as straightforward as possible while complying with airline and hotel rules.
Cancellations: Refund eligibility depends on your fare class and hotel rate. Non-refundable fares or advance-purchase rates may not be refundable.
Change fees: Airlines and hotels may apply change or reissue fees. Fare differences may also apply.
Refund timelines: Approved refunds are typically processed within 5–10 business days; some suppliers may take longer.
How to request: Email support@luxuretrips.co.uk with your booking reference.
This policy does not affect your statutory rights.